01 July, 2011

How to suppress SIP registration failures in the Sametime 8.5x client

I knew that this were somewhere, but I could not found it.... Next time, I'll know where to find it :-)

https://www-304.ibm.com/support/docview.wss?uid=swg21456002


Problem

When the Sametime client fails to connect to the Media Server there is a pop-up such as the following: "Unable to initialize Computer, and it can't be used at this time.
com.ibm.collaboration.realtime.telephony.softphone.SIPPhoneException:
Processed unsuccessful response: SIP/2.0 401 Unauthorized"


Can this be suppressed?


Resolving the problem

You can add this line in the Sametime plugin_customization.ini file to suppress this pop-up.


com.ibm.collaboration.realtime.telephony.softphone/suppress.failed.sip.registration=true

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